Statistics and Research Methods in Solving Business Problems: Continental Airlines

Introduction squad C was tasked with researching and analyzing several(prenominal) examples of the effective design of statistics and research methods in resolving power blood relate problems. The team together with researched several examples that demonstrated an effective use of statistics in solving employment related problems. Examples included the human factor and ergonomic issues related to night shift work, methods of paying out payroll, efficaciously touchstone the impact of a technical process betterment at heart an aerospace company, and finally the impact of processing guest information more rapidly and more efficiently in the air hose attention to improve the ability to change magnitude the situational awargonness indoors the manufacture and improve customer pricey and company profits. After small thought was given to for each one air related problem, group C decided to think on the use of statistics and research methods in solving the same pr oblem within the airline business industry. Continental Airlines, which recently enforced a speech analytic technology improvement within its Reservation Call Centers, provided Team C a perfective case study in which to analyze the effective use of statistics in solving business related problems. Importance of agate line Problem in the Airline Industry The airlines immediately are constantly faced with having to adapt business decision-making strategies to a truly complex and dynamic business environment.

Decision makers that jackpot effectively and efficiently collect and analyze the most germane(predicate) and reliable consumer entropy relating to i! ndustry trends and activities within the industry brook improve on the qualitative and quantitative inferences which bath be made from statistical data. Improving the situational awareness of industry trends and activities, in as by the bye a manner as possible, can help an airline realize improvements in customer service satisfaction and extend company profits. The approachs of not expectant critical thought to this business related problem could cost an airline in profits, authority growth opportunities in... If you want to pass water a sufficient essay, order it on our website: BestEssayCheap.com

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